"I have a long interest in gemstones but am hesitant to buy them sight unseen. When I found a tsavorite on The Sapphire Merchant website I was very interested but nervous. I researched the gem thoroughly and everything matched what The Sapphire Merchant website said, so I contacted Gemma to start a conversation. Gemma sent me photos of all the stones she had available and sent me more as new ones came up. She answered my question fully, including things I hadn’t thought to ask. There was never any pressure to buy. Once I decided on a stone, we worked on ring designs together. Gemma always responded promptly. Once I ordered the ring, Gemma kept me informed throughout the process and advised me when there were delays. I have now received my beautiful tsavorite ring and the valuation was much higher than expected. It has been a pleasure working with Gemma throughout the process. I highly recommend her business to anyone."
"I have made two purchases already and hope to do more. The sapphires came with current NZ valuations and were even more beautiful than in the photos. I find the website easy to use and Gem follows up with great communication and service. The process is straight forward and safe. Prices are lower than offered in the retail sector."
"Gem sourced the most beautiful, high-quality blue-green sapphire for my bespoke pendant. She is an expert who goes above and beyond to find your perfect gemstone.”
"Just recently I purchased my stunning Padparadscha Sapphire. Such an incredible selection of shapes and colours to choose from. Gemma was so helpful in assisting me with my Sapphire purchase, selecting the right one for me. Her knowledge is extensive which made the process easy and enjoyable. Who needs Diamonds when you can have Sapphires"
"What a wonderful experience buying through The Sapphire Merchant. They were incredibly helpful with all my questions and patient when I couldn't make up my mind between the beautiful stones. I am so pleased with my choice, even more rich and lovely in person. Will definitely be back."
- Camille (Jeweller)
"I had a look at the Sapphire Merchant website with a dream, thinking I'll never be able to afford one...but I was super surprised! I found my dream sapphire and it was affordable! Gem was a dream to deal with and really knows her stuff. It's also great to know that all her gems are sourced ethically"
"I was so very fortunate to have found Gem, The Sapphire Merchant via the internet. I had been longing for a special stone to celebrate a milestone birthday. Communication with Gem has been fantastic. Her expertise, knowledge and contacts to source the beautiful stones is amazing. I learnt so much during this process. The photographs posted on her website are true to the colours of her beautiful stones advertised. I can wholeheartedly recommend to anyone considering semi precious stones not to go past Gem. Nothing was too much trouble, Gem will search out the perfect gemstone for you, it is her passion. Her professionalism is outstanding. Gem did indeed find the one for me! and I’m thrilled, it is everything that I wanted, a glorious Paraiba Green Tourmaline, it is perfect! I love it. Thank you Gem."
Gem was extremely helpful in assisting me on my search for the perfect centre piece for an engagement ring. She is very knowledgeable and made the process fun and stress free. The final result wouldn't be what it is without her input. My now fiancé absolutely loves her ring and the stunning Padparadscha Sapphire from Madagascar blew her away!