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I don't stop at simply selling gemstones! I believe in creating an unforgettable experience for my customers. When you purchase a gemstone from my website,  I invite you to embark on a collaborative journey to bring your vision to life.

Using advanced computer-aided design (CAD) technology, I transform your idea into a detailed 3D model, maximising creative potential while minimising costs. You have the freedom to customize every aspect of your jewellery piece, and I will guide you through the process, ensuring that your design captures the essence of your vision without compromising affordability.

Once the design is perfected, I leverage the expertise and craftsmanship available in Thailand, a renowned hub for jewellery production, to manufacture your custom piece. This allows me to offer you more cost-effective solutions than using a local jeweller without compromising on quality. My skilled artisans bring your vision to life with meticulous attention to detail, ensuring the highest quality standards while keeping the costs affordable.

With The Sapphire Merchant, you get a breathtaking piece of jewellery and a memorable experience tailored to your preferences and budget. My goal is to exceed your expectations and create a cherished heirloom that will be treasured for generations, all while providing exceptional value for your investment.

So, why settle for the ordinary when you can have the extraordinary? Discover the beauty of custom-designed jewellery with The Sapphire Merchant. Start your journey today, and let me transform your gemstone into a masterpiece that reflects your unique style and personality.

The Sapphire Merchant – Jewellery Manufacturing Service – Terms & Conditions


Description of Service:

The Sapphire Merchant provides a jewellery manufacturing service for customers who have purchased a gemstone directly from our online store or via our brokering service. OR, for a fee of $250, a HOLD can be placed on a gemstone while a CAD is drawn up. If you decide not to purchase the gemstone, this fee is non-refundable. 

Having a Jewellery Item Manufactured:​

  1. When you purchase a gemstone from The Sapphire Merchant via our online store or through our brokering service you are eligible for a FREE CAD design.

  2. A CAD design is completed with your design requirements. Changes can be made to the CAD design until the design is perfected. 

  3. Once the CAD design is perfected, a final quote is given.

  4. If the quote is accepted by you, a 50% deposit is required. 

  5. The Sapphire Merchant covers international and national courier fees and importation tax and fees. GST is included in the quoted price of the jewellery item.  

  6. Upon confirmation of your order, please allow up to 6 weeks for your jewellery item to be completed and delivered to you.

  7. Once the completed jewellery item is received by The Sapphire Merchant, the final 50% of the balance is due within 7 days. Upon payment, your jewellery item and gemstone documentation will be couriered (overnight with a signature required) to you.


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